Legal Information
Company details, GDPR compliance statement and the legal framework behind norvelles.online.
On this page
- Company and registration details
- GDPR compliance statement
- Intellectual property and content disclaimer
- Governing law and disputes
Casino experiences are available to guests aged 18+ with valid ID.
Company and registration details
Norvelles Online Pty Ltd (ACN 671 234 890), trading as Norvelles, is the owner and operator of norvelles.online. Registered office: 50 Smith St, Wentworthville NSW 2145, Australia. Ultimate owner: Norvelles Group Holdings Pty Ltd.
- Phone: +61 2 8868 9201 (daily 8:00–22:00 AEST)
- Email: norvelles@gmail.com
- Registered in New South Wales, Australia
Norvelles is an independent hospitality concierge. We are not owned by, affiliated with or an agent of Crown Resorts or Crown Sydney; venue names are used for descriptive review purposes only.
GDPR compliance statement
For visitors from the European Union and the United Kingdom, Norvelles processes personal data in full compliance with the General Data Protection Regulation (GDPR, Regulation (EU) 2016/679). Our lawful bases are: contract performance (planning and delivering your bookings), legitimate interest (site security and service quality) and consent (marketing communications, withdrawable at any time).
Under the GDPR you have the right to access, rectify, erase, restrict and port your personal data, and to object to processing based on legitimate interest. You may also lodge a complaint with your national supervisory authority. To exercise any right, write to norvelles@gmail.com — we respond within 30 days.
The complete inventory of data we hold, retention periods and international-transfer safeguards are described in our privacy policy.
Intellectual property and content disclaimer
All texts, descriptions and reviews on norvelles.online are the property of Norvelles Online Pty Ltd and may not be reproduced without written permission. Photographs of Crown Towers Sydney are used to illustrate our review and concierge services.
Information about the hotel, its restaurants, spa and gaming facilities reflects our first-hand experience and publicly available details at the time of writing and may change without notice; always confirm current conditions with the venue.
Governing law and disputes
These pages and all services provided through norvelles.online are governed by the laws of New South Wales, Australia. Consumer rights under Australian Consumer Law are not affected. Any dispute will first be addressed through good-faith negotiation; if unresolved, it falls under the jurisdiction of the courts of New South Wales.
Questions about this document?
Our desk answers policy questions with the same care as booking requests — in plain language, within one business day.
Office
50 Smith St, Wentworthville NSW 2145
Open in Google Maps
Phone & email
+61 2 8868 9201
norvelles@gmail.com
Working hours
Daily 8:00–22:00 AEST
Requests answered within one business day
Legal entity
Norvelles Online Pty Ltd
ACN 671 234 890 · NSW, Australia
Common questions
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